A Review of 750Words.com: I Am Disappoint
In my last update, I mentioned that the owners of 750words.com were willing to work with me on payment, and that I had sent a check since I cannot trust PayPal ever again.
Unfortunately, it didn’t work out in the end. They either never received the check, or ignored it. And then when I contacted them, I was told they had been on vacation and just hadn’t checked the mail. I gave them another several weeks. During which I attempted to contact them several times. To no avail. Finally, when my “trial” account was in danger of once more expiring and I had heard nothing, I finally just saved everything I’d written and cancelled the account. Oh, and stopped payment on the check I sent. Little danger of them cashing it after more than two months, but still. Better safe than sorry.
I have nothing against the site or the way it operated. What I have to negatively rate is the customer service, or the lack thereof. It’s just not professional to ignore people who are trying their damnedest to give you money. I’m rather stunned by this, but whatever.
So I guess my assessment is this: It’s a good site, and I’d recommend it if you’re not opposed to PayPal or their rather high monthly cost, and if you don’t need or want any sort of professional customer service on a timely basis.
It was nice to have a prompt to write every morning, and a ticking timer saying, “You only have x hours left!” each time I looked at the page. But it was apparently not meant to be.
Oh, well.
Gary Henderson
Gary Henderson is an amateur author who lives in the Greater Atlanta Metropolitan Area with a chef housemate. By day he is a mild-mannered software developer working for a major health-care company. By night and on weekends, he occasionally creates and destroys worlds.
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5 Comments
Marcia @ Menopausal Mother
I just don’t understand these people who don’t bother to respond to emails or payments or any of that. All it takes is a minute or two to be polite. Your situation would have driven me nuts but you handled it well.
Gary Henderson
Well, I was starting to get a little put out with them by the end. My last message to them was a bit snarky, but since I then deleted my account, it’s up in the air whether they even got it.
But when someone TELLS you ‘the check is in the mail and should be delivered by [DATE],’ the sane response is not to ignore it, but to contact the person if you didn’t receive it by said date. I would have been happy to send another check, but by then I could see the handwriting on the wall.
As I said, though, if you’re willing to use PayPal, I’m sure it’s smooth sailing. I just…can’t.
Talya Tate Boerner
I don’t get that either!
Gary Henderson
It’s not what I would call the best way to run a business, but meh. I don’t have any real rancor for them, just a stunning lack of understanding.
Carol Cassara
Go figure.